WHAT TO INCLUDE IN A YEAR-END TECHNOLOGY INFRASTRUCTURE REVIEW
When the year is coming to a close, it’s the perfect time to plan for the future. Most businesses begin the year with the hope of growing and improving operations. Much of how a business operates depends on technology. So, it makes sense to look to your I.T. for areas of optimization.
A year-end technology review provides an opportunity to look at several areas of your I.T. The goal is to take time to focus on improvements you can make to boost your bottom line. As well as what tactics to take to reduce the risk of a costly cyberattack. Small businesses that make smart use of technology are well ahead of their peers.
Here are some of the ways they excel:
- Earn 2x more revenue per employee
- Experience year-over-year revenue growth nearly 4x as high
- Had an average employee growth rate over 6x as high
The bottom line is that companies that use technology well, do better. They are also more secure. According to IBM, businesses that have an incident response plan reduce the costs of a data breach by 61%. Using security AI and automation can lower costs by 70%.
This year-end, take some time to do a technology review with your I.T. team or managed I.T. provider. This will set you up for success and security in the coming year.
Considerations When Reviewing Your Technology at Year-End
The goal of a year-end technology review is to look at all areas of your I.T. infrastructure. Security, efficiency, and bottom-line considerations will be the key drivers for future initiatives.
When technology policies get outdated, people stop following them. Review all your policies to see if any of them need updating to reflect new conditions. For example, if you now have some staff working from home, make sure your device use policy reflects this. When you update policies, let your employees know. This gives them a refresher on important information. They may have forgotten certain things since onboarding.
Disaster Recovery Planning
When was the last time your company did an incident response drill? Is there a list of steps for employees to follow in the case of a natural disaster or cyberattack? Take time to look at disaster recovery planning for the new year. You should also put dates in place for preparedness drills and training in the coming months.
I.T. Issues & Pain Points
You don’t want to go through a big I.T. upgrade without considering employee pain points. Otherwise, you might miss some golden opportunities to improve staff productivity and wellbeing. Survey your employees on how they use technology. Ask questions about their favorite and least favorite apps. Ask what struggles they face. Let them tell you how they feel improved technology would make their jobs better. This, in turn, benefits your business. It can also help you target the most impactful improvements.
Privileged Access & Orphaned Accounts
Do an audit of your privileged accounts as part of your year-end review. Over time, permissions can be misappropriated. This leaves your network at a higher risk of a major attack. You should ensure that only those that need them have admin-level permissions. The fewer privileged accounts you have in your business tools, the lower your risk. Compromised privileged accounts password open the door to major damage.